Inside sales representatives sell products and services to customers, which can include both businesses and individual consumers. They seek new clients, understand customer needs and make effective sales pitches. An inside sales representative is responsible for finding new businesses to work with and maintaining and growing existing ones.
Roles and Responsibilities:
• Responsible for product knowledge to answer customer questions.
• Greet customers and create report.
• Responsible closing deals and processing payments.
• Responsible for customer follow-up.
• Developing leads and referrals.
• Create personal marketing plan.
• Achieve monthly sales quotas.
• Use excellent oral communication and best practices in customer service when interacting with customers.
• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails