Accountability & Responsibilities of Role:
- Make outbound calls to prospective customers from provided databases or marketing-generated leads.
- Understand customer needs and qualify leads to pitch appropriate products or services.
- Address objections and convert cold/warm leads into confirmed sales or scheduled follow-ups.
- Accurately document customer interactions and outcomes in the CRM system.
- Consistently meet or exceed daily, weekly, and monthly sales targets and performance KPIs.
- Conduct timely follow-ups through calls, emails, or messaging platforms to nurture leads and close deals.
- Ensure a high standard of customer service throughout the sales process to encourage satisfaction and retention.
- Stay informed on product features, promotions, industry trends, and competitor offerings.
Cross-sell additional products or services based on customer needs and interest to maximize sales opportunities.
Position Requirements:
Educational Background:
- Bachelor-s degree in business administration, Marketing, Communications, or a related field (preferred).
Work Experience:
- 1 - 3 years of experience in outbound calling, tele sales, or inside sales.
- Experience with CRM systems and sales tracking tools.
- Preferred exposure to B2C or B2B tele sales in industries such as telecom, education, finance, SaaS, or insurance.
Technical / Industry Skills:
- Strong communication, persuasion, and negotiation skills.
- Target-driven with a high level of self-motivation and resilience.
- Multilingual abilities are a plus.
Experience
1 - 6 Years
No. of Openings
5
Education
12th Pass
Role
Inside Sales Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
14th Floor, Tower B, M3M Urbana Business Park, Sector 67, Gurugram