Job Description – Inside Sales & Counsellor
Company: NNIIT – One-to-One Live Online Tutoring Location: Hyderabad (On-site) Experience: 1–4 Years
Role Objective :
To drive enrolments for NNIIT’s 1-to-1 live tutor-led programs by counselling parents and students (Grades 6–12), booking demos, and closing admissions for Curriculum, IIT-JEE, and NEET programs through structured inside sales conversations.
Key Responsibilities
Lead Calling & Engagement
Make daily outbound and inbound calls to parents and students
Qualify leads based on grade, syllabus, academic gaps, and exam goals
Academic Counselling
Understand student performance, learning challenges, and aspirations
Recommend the right NNIIT program (Curriculum / JEE / NEET / Foundation)
Clearly explain the value of 1-to-1 live tutoring to parents
Demo Booking & Follow-ups
Fix demo classes and conduct sessions
Ensure parent availability during demo sessions
Follow up post-demo and drive closure
Sales Closure
Present pricing plans (Monthly / Quarterly / Annual / Multi-Year)
Handle objections related to fees, online learning, and comparisons
Close enrolments within defined timelines
CRM & Reporting
Maintain accurate call notes, follow-ups, and lead status in CRM
Share daily activity reports and weekly performance updates
Key Performance Indicators (KPIs)
Calls connected per day
Demos booked daily
Demo-to-enrolment conversion %
Monthly revenue
CRM accuracy & follow-up discipline
Required Skills & Profile
Strong verbal communication (English + Hindi/Telugu preferred)
Confidence in speaking with parents and students
Target-driven mindset with high ownership
Comfortable with outbound calling and objection handling
Basic CRM / Google Sheets knowledge
Preferred Background
Experience in EdTech / Inside Sales / Academic Counselling
Exposure to K12 / IIT-JEE / NEET / Boards coaching preferred
Graduates / Post-Graduates (Education background is a plus)
Incentives & Growth
Monthly and quarterly performance-linked incentives
Clear growth path to Senior Counsellor / Team Lead / Business Manager roles
Structured training and proven sales playbooks