Align different Incident Management process flows across BSF
Ensure a singular holistic approach including process and procedures for the management of Incidents within the organisation are effective and time relevant
Facilitate and coordinate the collaboration of Incident teams, technical and functional and suppliers, to minimise impact and efficiently return services
Post Incident, contribute to documenting success and failures and areas of improvement
Assist corporate Crisis Management and divisional heads with advice and assistance with declared Crisis
Provide timely and effective communications in accordance with company policy and procedures
Post Incident, contribute to documenting success and failures and areas of improvement
Provide effective communications during Incidents, Crisis, and emergencies
Develop effective call tree, communication protocols, contact lists and communication methods for effective Crisis Management between stakeholders
Knowledge and understanding of ISO standards ,
Knowledge and understanding of Operational Risk particularly in relation to financial services
Assess and prioritize potential risks by evaluating potential threats based on their operational impact and probability of occurrence
Form effective professional relationships with all stakeholders
Compliance with workplace health and safety policies, programs, safe work procedures and practices to ensure their own health and safety and the health and safety of others in the workplace
Experience : 8 - 14 Years
No. of Openings : 2
Education : Any Bachelor Degree, B.C.A, B.Com, B.Tech/B.E, M.C.A, M.Sc, M.Tech
Role : Crisis Manager
Industry Type : IT-Hardware & Networking / IT-Software / Software Services
Gender : [ Male / Female ]
Job Country : India