Incident & Crisis Manager (BCP)

• Align different Incident Management process flows across BSF

• Ensure a singular holistic approach including process and procedures for the management of Incidents within the organisation are effective and time relevant

• Facilitate and coordinate the collaboration of Incident teams, technical and functional and suppliers, to minimise impact and efficiently return services

• Post Incident, contribute to documenting success and failures and areas of improvement

• Assist corporate Crisis Management and divisional heads with advice and assistance with declared Crisis

• Provide timely and effective communications in accordance with company policy and procedures

• Post Incident, contribute to documenting success and failures and areas of improvement

• Provide effective communications during Incidents, Crisis, and emergencies

• Develop effective call tree, communication protocols, contact lists and communication methods for effective Crisis Management between stakeholders

• Knowledge and understanding of ISO standards ,

• Knowledge and understanding of Operational Risk particularly in relation to financial services

• Assess and prioritize potential risks by evaluating potential threats based on their operational impact and probability of occurrence

• Form effective professional relationships with all stakeholders

• Compliance with workplace health and safety policies, programs, safe work procedures and practices to ensure their own health and safety and the health and safety of others in the workplace

• Experience

  8 - 14 Years

• No. of Openings

  2

• Education

  Graduate (B.C.A, B.Com, B.Tech/B.E)

• Role

  Crisis Manager

• Industry Type

  IT-Hardware & Networking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office