Implementation Executive is responsible for supporting quality Implementation of our SaaS platform to MSME / Enterprise clients. You will be reporting to the Implementation Manager in executing field Implementations at the client sites, which can be across India
.
Overview of the role:
• Deliver successful field Implementations of Maximl’s product at client location.
• On-field interaction with contract partners of the clients for training.
• Responsible of all administrative formalities required as per the norms of the factories or plant.
• Report any anomalies or bugs to the respective teams and ensure fast resolution.
• Understand processes and client requirements to conduct efficient training and smooth handover of the tool.
• Additionally, create suite of templates for different use cases basis team requirements.
Requirements:
• Proficiency in MS Excel, Word, and Presentation.
• Excellent communication skills. Conversant in both Hindi & English.
• -2 years: Implementation/Delivery experience. On-field experience is a preferred