requirements:
�� proficient in both written and verbal communication, with strong organizational skills and a keen
attention to detail.
�� demonstrate capability to swiftly adapt to and master new software and systems.
�� possesses a problem-solving mindset with an attitude to get into intricate details to offer effective
solutions.
�� exhibits passion, enthusiasm, and adept at conveying these traits through phone and email
interactions.
�� familiarity with ms office / google docs and sheets is essential.
�� able to accommodate a flexible work schedule.
�� possesses an analytical mindset to approach challenges strategically.
�� understanding of apis and api integrations
�� understanding of programming basics.
�� knowledge of coding is advantageous, particularly in javascript, jquery, css, and html basics.
key responsibilities:
�� customize the application to meet specific customer needs.
�� develop templates according to customer specifications.
�� address and resolve technical / non-technical issues raised.
�� documentation of project and to collaborate with the internal teams to track progress.
�� deploy solutions for customers through application configuration.
�� ensuring the functionality and performance of the chatbot implementation.
�� provide customer support by addressing inquiries about the application and adjusting
processes as needed.
�� undertake additional tasks or projects as necessary.
�� keep abreast of product features and updates.