Supervise and coordinate the daily activities of housekeeping staff.
• Plan duty rosters, allocate work, and monitor staff attendance and performance.
• Ensure all assigned areas meet company cleanliness and hygiene standards.
• rooms Interior exterior of rooms common areas, reception , rooftop, periphery of the building and all parking areas.
• Daily, alternate days, weekly by biweekly cleaning & Deep cleaning plans Train, guide, and motivate housekeeping staff on SOPs, safety, and service quality.
• Maintain inventory of cleaning supplies, equipment, linens, loose items, decorative items and consumables. Should take care of decorations and set up for special occasions
• Manage & order inventory and waste control and avoid theft of items form property by guests • Ensure proper handling and storage of cleaning chemicals and equipment.
• Manage the overall housekeeping & housekeeping team by training, guiding, and supervising staff while ensuring timely recruitment and replacement of employees whenever required.
• Address client concerns and resolve housekeeping-related issues promptly.
• Prepare daily reports, inspection checklists, and staff performance records.
• Manage cost control and minimize wastage while overseeing in-room guest services and training staff to maintain high standards of service.