Hotel housekeeping ensures high standards of cleanliness, hygiene, and comfort by cleaning guest rooms and public areas, changing linens, restocking amenities, and sanitizing bathrooms. They are essential for guest satisfaction, following strict safety protocols, reporting maintenance issues, and handling guest requests promptly.
Core Housekeeping Duties & Responsibilities Guest Room Cleaning: Cleaning, dusting, vacuuming, and mopping guest rooms, including making beds and changing linens, regardless of whether it's a stay-over or room Sanitation: Thoroughly cleaning and disinfecting toilets, tubs, showers, sinks, and vanity areas, as well as replacing used towels, bathmats, and ocking Amenities: Replenishing guest room amenities such as soaps, shampoos, lotions, tissues, coffee, tea, and minibar ic Area Maintenance: Ensuring cleanliness in public areas like hallways, lobbies, elevators, and stairwells, according to ADA ty & Security: Respecting Do Not Disturb signs, maintaining guest privacy, and reporting any suspicious items or tenance Reporting: Identifying and reporting maintenance issues such as broken light bulbs, leaky faucets, or damaged furniture to the maintenance & Supply Management: Keeping housekeeping carts stocked, organized, and clean throughout the e Disposal: Emptying trash bins, removing garbage, and clearing room service trays.