Hotel Duty Manager

a hotel duty manager oversees daily operations, ensuring smooth front office and hotel functions, resolving guest and staff issues, and maintaining high service standards. key duties include supervising staff, managing check-ins and check-outs, handling guest complaints, coordinating with other departments, and conducting hotel inspections. this leadership role also requires managing budgets, scheduling, and ensuring compliance with hotel policies.

key responsibilities

guest relations and problem resolution:

act as the main point of contact for guests, handling inquiries, complaints, and special requests.

resolve conflicts between guests and staff, and mediate disputes among staff members.

authorise allowances and handle specific guest needs, such as late departures.

• Experience

  1 - 5 Years

• No. of Openings

  10

• Education

  Graduate

• Role

  Hotel Duty Manager

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  ffice No.6B Ground Floor NBC Complex near IDBI Bank & opp. Railway Station BELAPUR NAVI MUMBAI