job summary: as a hospitality executive, you will be responsible for providing outstanding service to guests, ensuring a memorable experience throughout their stay. this role involves coordinating various aspects of hospitality operations, from guest relations to event planning.
key responsibilities:
guest services:
welcome guests upon arrival and assist with check-in and check-out processes.
address guest inquiries, complaints, and requests promptly and professionally.
customer experience:
provide information about hotel services, amenities, and local attractions.
ensure that guests have a comfortable and enjoyable experience during their stay.
event coordination:
assist in planning and organizing events, conferences, and banquets within the hotel.
collaborate with various departments to ensure smooth execution of events.
sales and marketing:
promote hotel services and packages to guests and potential clients.
maintain relationships with regular clients and explore opportunities for upselling.
administrative tasks:
maintain accurate records of guest information and feedback.
assist in managing reservations and inventory for hospitality services.
team collaboration:
work closely with housekeeping, catering, and other departments to ensure a cohesive guest experience.
participate in staff meetings and training sessions to enhance service skills.
age criteria:
applicants must be between 18 to 28 years of age.
benefits:
competitive salary and performance bonuses
employee discounts on hotel stays and services
opportunities for career advancement within the hospitality industry
a supportive and dynamic work environment
Experience
0 - 2 Years
No. of Openings
40
Education
B.A, B.B.A, B.C.A, B.Com, B.Sc, B.Tech, Diploma, Higher Secondary, Secondary School, Vocational Course
Role
Hospitality Executive
Industry Type
Education / Teaching / Training / Colleges /Institutes / Universities
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
1st fioor office number 106 Ratan square 20-A vidhan sabha marg burlington Chauraha lucknow