We are looking for a Hospitality Executive to join our team in Hojai. In this full-time role, you will be the friendly face of our establishment, ensuring our guests have a pleasant experience.
**Key Responsibilities:**
- **Customer Service:** Provide excellent customer service by greeting guests warmly and addressing their needs promptly.
- **Reservations Management:** Assist guests with making reservations over the phone or in person and ensure that all booking information is accurate.
- **Problem Solving:** Handle guest complaints and issues effectively, ensuring that they feel valued and their concerns are addressed.
- **Collaboration with Team:** Work closely with colleagues from various departments to ensure seamless service and guest satisfaction.
- **Maintaining Cleanliness:** Ensure that the reception area, lobbies, and public spaces are clean and welcoming at all times.
**Required Skills and Expectations:**
Candidates should have a positive attitude and excellent communication skills, both verbal and written. You must be well-organized and able to manage time effectively, especially when handling multiple tasks. A willingness to learn and adapt to new situations is essential, as the hospitality industry can be dynamic. Having basic computer skills is important for managing bookings and administrative tasks. Finally, being a team player who enjoys working with others will contribute to creating a friendly and welcoming environment for our guests.
Experience
0 - 2 Years
No. of Openings
100
Education
12th Pass
Role
Hospitality Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR