We are looking for a motivated Hospitality Executive to join our team in Diphu, Karbi Anglong. This entry-level position is ideal for individuals passionate about providing excellent customer service in the hospitality industry.
Key Responsibilities:
1. **Guest Interaction**: Engage with guests and ensure their needs are met promptly and efficiently. This includes answering questions, providing information about the facilities, and resolving any concerns they may have.
2. **Reservation Management**: Assist in managing reservations and keeping accurate records. This involves coordinating with the front desk and ensuring that bookings are correctly entered into the system.
3. **Service Coordination**: Work with various departments to ensure smooth operation and satisfactory guest experiences. This may include liaising with housekeeping, kitchen, and maintenance staff as required.
4. **Feedback Collection**: Gather and report guest feedback to improve service quality. Your insights will be essential for enhancing guest satisfaction and overall service.
5. **Administrative Support**: Perform clerical tasks as needed, such as maintaining guest logs and preparing reports for management.
Required Skills and Expectations:
Candidates should have a minimum of a 12th-grade education. A strong passion for hospitality and a commitment to providing outstanding service is essential. Excellent communication skills are important, along with the ability to work well in a team. The ideal candidate should be organized, detail-oriented, and proactive in addressing guest needs. Being open to learning and adapting in a fast-paced environment will contribute to your success in this role.
Experience
0 - 1 Years
No. of Openings
150
Education
12th Pass
Role
Hospitality Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR CALL ON THIS NUMBER-7636073127