We are looking for a motivated Hospitality Executive to join our team in Diphu, Karbi Anglong. This entry-level position is ideal for individuals passionate about providing excellent customer service in the hospitality industry.
Key Responsibilities:
1. Guest Interaction: Engage with guests and ensure their needs are met promptly and efficiently. This includes answering questions, providing information about the facilities, and resolving any concerns they may have.
2. Reservation Management: Assist in managing reservations and keeping accurate records. This involves coordinating with the front desk and ensuring that bookings are correctly entered into the system.
3. Service Coordination: Work with various departments to ensure smooth operation and satisfactory guest experiences. This may include liaising with housekeeping, kitchen, and maintenance staff as required.
4. Feedback Collection: Gather and report guest feedback to improve service quality. Your insights will be essential for enhancing guest satisfaction and overall service.
5. Administrative Support: Perform clerical tasks as needed, such as maintaining guest logs and preparing reports for management.
Required Skills and Expectations:
Candidates should have a minimum of a 12th-grade education. A strong passion for hospitality and a commitment to providing outstanding service is essential. Excellent communication skills are important, along with the ability to work well in a team. The ideal candidate should be organized, detail-oriented, and proactive in addressing guest needs. Being open to learning and adapting in a fast-paced environment will contribute to your success in this role.
Experience
0 - 1 Years
No. of Openings
150
Education
12th Pass
Role
Hospitality Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR CALL ON THIS NUMBER-7636073127