Hardware Executive

CMS Computers Ltd

• resolve any issues related to it infrastructure procured as part of the contract in sr/dr/head offices. (any issues related to system software procured as part of the contract is also expected to be resolved by the hardware executive)

• resolve issues related to kaveri application as per the directions of kaveri application development and maintenance vendor.

• maintain spares at the dr office.

• update the service desk executive after closure of the issue raised through phone or close the ticket manually through logging to the service desk software.

• resolve issues again, if the ticket is reopened due to unsatisfactory feedback provided by the end user.

• update service desk executive, if the issue cannot be resolved and oem needs to be involved to resolve issues.

• undertake preventive maintenance activities

• service provider shall provide all the hardware executives with laptops with internet connection

education:

• should have bca/mca or b. tech/be in any discipline with at least 2 years of experience in maintaining desktops, document scanners, printers, and other infrastructure procured as part of this project.

• or

• should have diploma in computers /electronics, bsc computers

• /it with at least 5 years of experience in maintaining desktops, document scanners, printers, and other infrastructure procured as part of this project.

desired:

• good communication skills

• Experience

  2 - 5 Years

• No. of Openings

  3

• Education

  B.C.A, B.E, Diploma, M.C.A

• Role

  Hardware Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office