We are looking for a friendly and motivated Guest Service Officer to join our team in Kolkata. The ideal candidate will assist guests with their needs, ensuring a welcoming and comfortable experience.
Key Responsibilities:
1. Greet Guests: Welcome guests upon arrival with a warm and friendly smile, creating a positive first impression.
2. Manage Reservations: Handle guest reservations, including checking availability and updating bookings, to ensure smooth operations.
3. Respond to Inquiries: Answer questions and provide information about services, facilities, and local attractions to enhance guest satisfaction.
4. Handle Complaints: Address and resolve guest complaints promptly and professionally, ensuring a positive experience.
5. Collaborate with Staff: Work closely with team members to ensure effective service delivery and guest satisfaction.
Required Skills and Expectations:
- Communication: Strong verbal communication skills to interact effectively with guests, listen to their needs, and provide clear information.
- Customer Service: A genuine passion for helping others and providing excellent service to enhance the guest experience.
- Team Spirit: Ability to work well as part of a team, collaborating with colleagues to meet guest needs.
- Adaptability: Openness to learning and adapting to new situations, especially in a fast-paced environment.
- Professionalism: Maintain a professional demeanor, being punctual and reliable in all interactions.
Freshers are welcome to apply as full training will be provided. If you enjoy helping others and creating memorable experiences, we encourage you to join our dedicated team.
Dear Candidate. We are hiring for the job post Airport Ground Staff - Cargo - Cabin Crew for Leading Domestic - International Airlines company. Call HR ()(Send Resume in whats app () Male and Female both can apply. QUALIFICATION -10th 12th Graduate Age -18 to 38yrs Good Communication skill and pleasing personality. Job Location - Pan India Airport. Facility - Cab + Meal + Leaving + + Medical Insurance + ESI facilities + 8 Hour duty Time + 5 days working + OT Call HR & Send Resume Whats app
Experience
Fresher
No. of Openings
106
Education
12th Pass
Role
Guest Service Officer
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 35 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Travel Allowance (TA), Health Insurance
Face Interview Location
hrjhanvi3@gmail.com