Guest Service Associate

  • icon job experience 0 - 1 Years
  • icon job opening 10 Openings
  • icon salary 1.8-2.3 Lac/Yr
  • icon job location Mumbai

Key Skills

Hotel Management Guest Service

Job Description

Position: Guest Service Associate - Operations

Qualification: Graduate / Bachelors Degree in Hotel Management / Any Specialization in F&B or hospitality or Aviation related field

Experience: Fresher / 1 year of experience in cinema, retail, or restaurant operations

Salary: 14k to 18k (Depending upon the interview)

Timings: Morning and Evening Shifts (Rotational shifts)

Morning:- 8 am to 5 pm

Evening:- 5 pm to 2 am

FUNCTIONAL RESPONSIBILITIES:

Responsible for selling the food items across the counter and in the auditorium.

Responsible for promoting all promotions associated with brand partners related to Box Office / Food

& Beverage.

Prepares the wooden tray, laying out napkins and utensils, making sure the condiments are refilled,

performing all other preparation tasks.

Responsible to collect cash for each sale done.

Responsible to record the sale and cash collected at the end of each shift.

Responsible to use the POS for recording the sale.

Responsible to record all items received at the counter at the beginning during the shift.

Responsible to check the quality of the items being placed in the warmer and cold case.

Responsible to arrange and serve the food as per the hygiene standard using gloves and tongs.

Responsible to use dispensing machine for coffee tea coke

Responsible to use selling devices such as hand held and PDA devices.

Responsible to keep clean work area like food counter warmers - cold cases dispensing machine

- Popcorn maker and floors are clean.

Staying updated on current menu choices, specialties and menu deviations, knowing if the kitchen

staff is running out of any items...etc.

Presenting menus, suggesting dishes, assisting in drink selection, informing customers about food

preparation details, communicating specific customer needs to the commis.

Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts

and drinks, removing c

Experience : 0 - 1 Years

No. of Openings : 10

Education : Professional Degree

Role : Guest Service Associate

Industry Type : Hotel / Restaurant / Hospitality

Gender : [ Male / Female ]

Job Country : India

About Transient HR

Transient HR which is a merged entity of Transition HR India and Eshana HR. We offer the broadest HR services portfolio ranging from Recruitment , Executive Search, Staffing, HR Outsourcing, and Regulatory. We specialize ourselces into total solutions for effective Talent Acquisition, Management and growth of Human Resources.
Read More...

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