Guest Relationship Executive Fresher

Job Title

Guest Relationship Executive / Guest Relationship Officer (Hospital)

Job Description

We are looking for a Guest Relationship Executive/Officer to manage patient and visitor interaction and ensure a smooth, positive experience within the hospital.

Responsibilities:

Welcome patients and attendants in a polite and professional manner

Guide patients regarding OPD, IPD, billing, appointments, and hospital services

Handle patient queries, concerns, and complaints empathetically

Coordinate with doctors, nurses, billing, and other departments

Maintain patient feedback and follow-up records

Assist patients during admission and discharge process

Ensure patient satisfaction and service quality standards

Requirements:

Excellent communication skills (Hindi & English)

Pleasant personality with caring and patient-friendly attitude

Ability to handle sensitive situations calmly

Basic computer knowledge (MS Word, Email, Hospital software/CRM if any)

Good coordination and problem-solving skills

Eligibility:

Graduate (any stream)

Diploma/Degree in Hospital Administration or Healthcare Management preferred

Freshers can apply

Prior experience in hospital/clinic/front office/customer service is an advantage

Job Type: Full-time

Work Mode: On-site (Hospital)

Salary: 12k 20k per month (as per experience)

• Experience

  0 - 1 Years

• No. of Openings

  30

• Education

  12th Pass

• Role

  Guest Relationship Executive

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Noida sector 50