- welcome guests during check-in and giving a fond farewell to guest while checkout.
- handling guest complaints and concerns in an efficient and timely manner.
- coordinating and multi-tasking job duties in a busy environment.
- have up to date information on park and their facilities.
- providing excellent customer service as per standards.
- maintain up-to date information park rates, current promotions, offers and packages
- collect guest feedback during guest departure along with his likes and dislikes.
- ensure that all check-in and check-outs are handled smoothly without unnecessary delay or discomfort to any guest.
- should be able to handle all guests without bias or prejudice.
- adhere to strict staff grooming and hygiene standards.
- good command of the english language is essential, both written and verbal
- must possess strong organization time management skills, attention to detail.
- must be guest service focused and a team player.