We are looking for dedicated and enthusiastic Ground Staff to join our team in Jabalpur. This role is ideal for freshers who are ready to kick-start their career in the airline industry.
**Key Responsibilities:**
- **Customer Service**: Assist passengers with check-in processes, answering queries, and providing information about flights and services.
- **Baggage Handling**: Safely manage passenger luggage, ensuring it is loaded and unloaded correctly, and addressing any issues with lost or damaged items.
- **Ground Operations Support**: Collaborate with the flight crew and other staff to ensure smooth airport operations, including gate management and boarding processes.
- **Safety and Security Compliance**: Adhere to all airport safety and security protocols to ensure a safe environment for passengers and staff.
- **Record Keeping**: Maintain accurate records of passengers, baggage, and operational activities, ensuring that all documentation is up to date.
**Required Skills and Expectations:**
Candidates must have completed at least the 10th grade and should be able to communicate effectively in both spoken and written forms. A positive attitude and a strong work ethic are essential, as is the ability to work as part of a team. Additionally, candidates should be punctual, reliable, and comfortable working in a fast-paced environment. Basic computer skills and the ability to remain calm under pressure are also important for success in this role.