We are looking for dedicated individuals to join our team as Ground Staff in Mumbai. This full-time position is suitable for candidates who have completed their 10th grade and have 0 to 4 year of experience. The role requires strong communication skills and a willingness to work in a team-oriented environment.
**Key Responsibilities:**
- **Customer Service:** Assist passengers with check-in, baggage handling, and boarding procedures, ensuring a pleasant travel experience.
- **Safety and Security:** Monitor and enforce safety regulations at the airport, including screening luggage and maintaining a secure environment for passengers.
- **Lost and Found Management:** Handle inquiries related to lost items and assist passengers in filing reports for any missing belongings.
- **Communication with Crew:** Coordinate with airline crew members to relay important information regarding passenger needs and flight updates.
- **Operational Support:** Help in loading and unloading luggage, managing baggage claims, and ensuring timely handling of all operations at the airport.
**Required Skills and Expectations:**
- **Communication Skills:** Must be able to communicate effectively with passengers and team members, both verbally and written.
- **Team Player:** Ability to collaborate with colleagues and contribute positively to a team-focused environment.
- **Problem-Solving Skills:** Should be capable of handling difficult situations, such as passenger complaints, in a calm and efficient manner.
- **Attention to Detail:** Must pay close attention to tasks to avoid mistakes, especially concerning safety regulations and passenger handling.
- **Physical Fitness:** Should be physically fit to handle luggage and navigate the airport environment efficiently.
Experience
0 - 4 Years