We are looking for enthusiastic individuals to join our team as Ground Staff in Hooghly. This is an exciting entry-level position suitable for recent school graduates.
**Key Responsibilities:**
- **Customer Service:** You will assist passengers by providing information, answering queries, and ensuring a positive experience at the airport.
- **Check-in Assistance:** You will help passengers with the check-in process, ensuring that they have their documents ready and are comfortably settled in for their journey.
- **Baggage Handling:** Your role will involve managing passenger luggage, including checking it in and retrieving it upon arrival.
- **Maintaining Cleanliness:** You will ensure that the waiting areas and check-in counters are clean and organized, promoting a professional environment.
- **Coordination:** You will work with other ground staff and departments to coordinate operations smoothly, ensuring timely departures and arrivals.
**Required Skills and Expectations:**
Candidates should have completed their 12th grade and possess good communication skills to interact effectively with passengers. A friendly and approachable demeanor is essential, as customer service is a key part of this role. Attention to detail is important for tasks such as verifying passenger documents and handling luggage responsibly. While no prior experience is necessary, a willingness to learn and a positive attitude are highly valued. Candidates should be able to work in a fast-paced environment and be flexible with their working hours.