Hiring Fresher - Ground Staff - Delhi

- assisting passengers at the check-in counter: as a ground staff, you will be responsible for assisting passengers with the check-in process, making sure their luggage is properly tagged and directing them to the appropriate gates.

- ensuring smooth boarding process: you will be in charge of ensuring that passengers board the aircraft smoothly, checking boarding passes and guiding them to their seats.

- handling customer queries and requests: it will be your responsibility to address any customer queries or requests in a professional and courteous manner, providing assistance and information as needed.

- ensuring safety and security protocols are followed: you are required to adhere to all safety and security protocols at the airport, including conducting baggage checks and following emergency procedures.

- maintaining a clean and organized workspace: keeping the airport terminal clean and organized is essential, so you will be expected to help with tasks such as debris removal and general maintenance.

required skills and expectations:

- good communication skills: you should possess excellent verbal communication skills to effectively interact with passengers and colleagues.

- customer relationship management: strong customer service skills are essential in this role to ensure passenger satisfaction and build positive relationships.

- attention to detail: being detail-oriented is crucial to ensure accuracy in tasks like baggage handling and boarding procedures.

- ability to work under pressure: the airport environment can be fast-paced and stressful, so the ability to remain calm and focused under pressure is important.

- adaptability: you should be flexible and able to adapt to changing situations and work effectively in a team.

• Experience

  0 - 2 Years

• No. of Openings

  99

• Education

  10th Pass

• Role

  Ground Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office