Hiring Fresher - Ground Staff - Delhi

- Assisting passengers at the check-in counter: As a Ground Staff, you will be responsible for assisting passengers with the check-in process, making sure their luggage is properly tagged and directing them to the appropriate gates.

- Ensuring smooth boarding process: You will be in charge of ensuring that passengers board the aircraft smoothly, checking boarding passes and guiding them to their seats.

- Handling customer queries and requests: It will be your responsibility to address any customer queries or requests in a professional and courteous manner, providing assistance and information as needed.

- Ensuring safety and security protocols are followed: You are required to adhere to all safety and security protocols at the airport, including conducting baggage checks and following emergency procedures.

- Maintaining a clean and organized workspace: Keeping the airport terminal clean and organized is essential, so you will be expected to help with tasks such as debris removal and general maintenance.

Required Skills and Expectations:

- Good communication skills: You should possess excellent verbal communication skills to effectively interact with passengers and colleagues.

- Customer relationship management: Strong customer service skills are essential in this role to ensure passenger satisfaction and build positive relationships.

- Attention to detail: Being detail-oriented is crucial to ensure accuracy in tasks like baggage handling and boarding procedures.

- Ability to work under pressure: The airport environment can be fast-paced and stressful, so the ability to remain calm and focused under pressure is important.

- Adaptability: You should be flexible and able to adapt to changing situations and work effectively in a team.

• Experience

  0 - 2 Years

• No. of Openings

  99

• Education

  10th Pass

• Role

  Ground Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office