As a Ground Staff member in Chandigarh, you will play a crucial role in supporting the smooth operation of our services. This position is ideal for candidates with a fresh start in their careers or those with up to four years of experience.
Key Responsibilities:
- Customer Service: Greet passengers and assist them at various checkpoints, ensuring a welcoming environment and addressing any queries they may have.
- Check-in Assistance: Help passengers through the check-in process, including baggage handling and seat allocation, to ensure efficient flow at the terminal.
- Baggage Handling: Manage the loading and unloading of luggage from the aircraft, ensuring that all bags are handled with care and delivered to their rightful owners on time.
- Safety and Security Checks: Perform safety checks in compliance with regulations, ensuring that all areas are secure and that safety protocols are followed.
- Coordination with Team Members: Work closely with fellow staff members and other departments to ensure seamless operations and communication during peak hours.
Required Skills and Expectations:
Candidates must have completed their 12th grade and should demonstrate effective communication and interpersonal skills. A friendly demeanor is essential, along with the ability to handle stressful situations calmly. Teamwork is important, so you should be able to collaborate well with others. Flexibility in work hours is also necessary, as you may be required to work on weekends and holidays. A commitment to providing excellent customer service is key to succeeding in this role.