Hiring Fresher - Ground Staff Executive - Golaghat

We are seeking a motivated and organized Hotel Executive to join our team in Golaghat, India. This role is ideal for individuals with 0 to 2 years of experience. A high school diploma is required, and this is a full-time position based in the office.

Key Responsibilities:

1. Guest Services: Welcome and assist guests during their stay, addressing their needs and ensuring a comfortable experience.

2. Reservations Management: Process room bookings and cancellations efficiently using our reservation system, maintaining accurate records.

3. Front Desk Operations: Handle check-ins and check-outs, managing payments and providing information about hotel services.

4. Communication: Liaise with housekeeping, maintenance, and other departments to ensure guest requests are fulfilled promptly.

5. Complaint Resolution: Address guest complaints or issues with professionalism, finding solutions and escalating when necessary.

Required Skills and Expectations:

Candidates should have strong communication skills and a friendly demeanor to create a welcoming environment. Organizational skills are essential for managing multiple tasks and keeping accurate records. A team-oriented attitude is important, as you will work closely with other hotel staff. Basic computer skills are necessary for handling reservations and data entry.

A proactive approach to problem-solving and a commitment to excellent customer service will help you thrive in this dynamic role.

This position offers a great opportunity to learn about hotel operations and grow in the hospitality industry.

• Experience

  0 - 2 Years

• No. of Openings

  130

• Education

  12th Pass

• Role

  Ground Staff Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 28 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days

• Walk-in interview location

  GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR--7637879198

• Walk-in Date

  06/07/2026 - 15/07/2026

• Walk-in Time

  09:30 AM - 12:00 PM