- Assisting passengers: Responsible for assisting passengers during check-in, boarding, and disembarkation, ensuring a smooth and efficient process for travelers.
- Baggage handling: Managing and loading baggage onto the aircraft, ensuring accurate and timely handling to avoid delays and inconvenience for passengers.
- Security checks: Conducting security checks on passengers and their carry-on items to comply with safety regulations and ensure a secure flight environment.
- Customer service: Providing excellent customer service to passengers, addressing any queries or concerns they may have and maintaining a professional and friendly demeanor at all times.
- Cleaning and maintenance: Ensuring cleanliness and proper maintenance of the terminal and aircraft, including regular inspections and reporting any issues to the maintenance team.
- Basic administrative tasks: Assisting in completing necessary paperwork, filing reports, and maintaining records related to passenger travel and airport operations.
- Physical fitness: Ability to lift heavy luggage, stand for long periods, and work in various weather conditions, requiring physical stamina and flexibility.
- Communication skills: Good communication skills to interact effectively with passengers, colleagues, and airline staff, ensuring clear and accurate information exchange in a fast-paced airport environment.
- Teamwork: Ability to work well in a team, collaborating with colleagues to provide excellent service and maintain a safe and efficient airport operation.