Ground Staff Executive (Freshers) Kolkata

As a Ground Staff Executive, you will play a vital role in ensuring smooth airport operations and providing excellent service to passengers. Your responsibilities will include:

- **Passenger Check-in Assistance**: Help passengers with the check-in process, ensuring they have the correct documentation and guiding them to the right gates.

- **Baggage Handling**: Manage the loading and unloading of luggage, ensuring that all baggage is handled safely and reaches the correct aircraft.

- **Customer Service**: Address passenger inquiries and concerns, providing information about flights, services, and airport facilities to enhance their travel experience.

- **Security Procedures**: Follow all security protocols diligently to maintain safety at the airport and ensure compliance with regulations.

- **Collaboration with Team**: Work closely with fellow ground staff and other departments, such as airlines and security, to coordinate seamless operations.

To succeed in this role, you need a few key skills and qualities. A high school diploma is required, with a minimum of 0-1 year of relevant experience preferred. Strong communication skills will help you interact effectively with passengers and colleagues. You should be a team player who can work well under pressure in a fast-paced environment. Attention to detail is essential to ensure safety and security protocols are followed. Additionally, flexibility with working hours, including weekends and holidays, is expected due to the nature of airport operations.

• Experience

  0 - 1 Years

• No. of Openings

  45

• Education

  12th Pass

• Role

  Ground Staff Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  KOLKATA