Ground Staff Executive Fresher

A Ground Staff Executive ensures passenger safety, comfort, and smooth airport operations by managing check-ins, boarding, baggage, and special assistance, while adhering to regulatory safety protocols. Key tasks include verifying documents, issuing boarding passes, handling luggage, boarding passengers, and assisting passengers with limited mobility.

Key Responsibilities

Passenger Handling: Greeting passengers, verifying travel documents (passports, tickets), issuing boarding passes, and managing boarding gates.

Check-in & Service: Manning check-in counters, weighing luggage, tagging bags, and assisting with seat selections.

Special Assistance: Assisting passengers with disabilities (wheelchairs), elderly passengers, and unaccompanied minors.

Boarding Operations: Guiding passengers to boarding gates, managing queues, and announcing flight details.

Safety & Security: Complying with airport security protocols, conducting cabin checks, and assisting with flight emergencies.

Flight Operations: Coordinating with ramp staff for baggage loading and helping resolve issues related to flight delays or lost luggage

Qualifications & Requirements

Education: Typically requires a high school diploma or a degree/diploma in Aviation, Hospitality, or Customer Service.

Skills: Exceptional communication and interpersonal skills, proficiency in computer systems, ability to multitask, and strong problem-solving skills.

Attributes: Well-groomed, professional appearance, and a friendly, helpful demeanor.

Flexibility: Willingness to work in shifts, including early mornings, late nights, weekends, and holidays.

Typical Roles

Passenger Service Agent: Handling check-in and boarding.

Baggage Service Agent: Managing luggage handling.

Ramp Service Agent: Assisting with aircraft loading and ground-side activities

HR RIYA -

• Experience

  0 - 1 Years

• No. of Openings

  45

• Education

  12th Pass

• Role

  Ground Staff Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  KOLKATA