As a Ground Staff Executive, you will play a crucial role in ensuring smooth airport operations and providing excellent customer service.
**Key Responsibilities:**
- **Passenger Assistance:** Greet passengers as they arrive, helping with check-in and boarding procedures to ensure a welcoming experience.
- **Luggage Handling:** Safely manage passengers' luggage, including checking bags and ensuring they are loaded correctly onto flights.
- **Information Desk Services:** Provide accurate and timely information about flight schedules, delays, and other inquiries to assist passengers.
- **Safety Protocols:** Adhere to safety regulations and protocols to maintain a secure environment for both passengers and staff.
- **Collaboration with Teams:** Work closely with other staff members to coordinate effective operations, ensuring that all processes run smoothly.
- **Customer Feedback Collection:** Gather feedback from passengers regarding their travel experience to help improve services.
**Required Skills and Expectations:**
You should be a 10th pass with a passion for working in the aviation industry. Freshers are welcome, making this an excellent opportunity for those starting their careers. Strong communication and interpersonal skills are essential, as you will interact with diverse groups of people. A team-oriented attitude is vital for working collaboratively with colleagues, and you should be proactive in solving problems as they arise. Additionally, a focus on customer satisfaction will be critical in this role. Flexibility in working hours is necessary, as you may need to work on weekends and holidays.
Experience
Fresher
No. of Openings
66
Education
10th Pass
Role
Ground Staff Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, ESI, Food/Meals, Accommodation, One-way Cab