Key Responsibilities:
1. Assisting passengers with check-in and boarding procedures: As a Ground Staff Executive, you will be responsible for helping passengers with the check-in process, ensuring they have all necessary documents and guiding them through boarding procedures.
2. Handling luggage and cargo: You will be tasked with ensuring that luggage and cargo are properly loaded and unloaded from the aircraft, following safety protocols.
3. Communicating with team members and air traffic control: You will need to effectively communicate with your team members and air traffic control to ensure smooth operations on the ground.
4. Ensuring passenger safety: It will be your duty to ensure that passengers adhere to safety regulations while on the ground and during boarding.
5. Assisting in aircraft maintenance: You may be required to assist in basic maintenance tasks on the aircraft to ensure it is ready for flight.
Required skills and expectations:
1. Excellent communication skills: You should be able to communicate effectively with passengers, team members, and air traffic control.
2. Attention to detail: It is crucial to have a keen eye for detail to handle luggage, cargo, and safety protocols accurately.
3. Ability to work in a fast-paced environment: You should be able to work efficiently in a fast-paced environment to ensure timely operations.
4. Physical fitness: The role may involve lifting heavy luggage and standing for extended periods, so physical fitness is necessary.
5. Basic knowledge of aircraft operations: A basic understanding of aircraft operations and safety protocols is preferred.