12th Pass Freshers For Ground Staff Executive

As a Ground Staff Executive in Kolkata, you will play a crucial role in ensuring smooth airport operations and providing excellent customer service to passengers.

**Key Responsibilities:**

- **Passenger Handling:** Assist passengers with check-in, luggage, and boarding procedures to ensure a seamless travel experience.

- **Customer Service:** Address passenger inquiries and resolve complaints efficiently to maintain high levels of customer satisfaction.

- **Check-in Operations:** Manage check-in counters, verifying passenger tickets and boarding passes, and ensuring compliance with airline regulations.

- **Luggage Management:** Oversee luggage handling, ensuring proper loading and unloading, and assist in tracking lost baggage as needed.

- **Coordination with Airlines:** Collaborate with airline staff to coordinate flight departures, delays, and gate changes for timely communication to passengers.

- **Compliance with Safety Procedures:** Adhere to all safety protocols and standards to guarantee a secure environment for both passengers and staff.

**Required Skills and Expectations:**

- Candidates must have completed at least 12th grade and possess good communication skills in English and local languages.

- A friendly and approachable personality is essential, as you will be interacting with a diverse group of passengers.

- Basic knowledge of computer systems and ticketing software will be an advantage.

- Ability to work in a fast-paced environment and manage multiple tasks is crucial for success in this role.

- A proactive team player with a positive attitude and a willingness to learn new processes will thrive in this position.

• Experience

  0 - 1 Years

• No. of Openings

  25

• Education

  12th Pass

• Role

  Ground Staff Executive

• Industry Type

  Automobile / Auto Ancillaries

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  KOLKATA