Ground Staff Executive

Apex Institute of Professional Studies

job responsibilities:

customer service: assist customers in making reservations for ground transportation services such as airport shuttles, taxis, limousines, rental cars, or parking spaces.

reservation management: handle incoming reservation requests via phone, email, or online booking platforms. manage reservation systems to book and confirm transportation services for customers.

age - 18 to 35 years

education - 10 th / 12th or graduation from a recognized university , well groomed

fresher or experienced applicant can apply

benefit- salary +allowances+incentive++

salary - /- to /-

call hr or drop you cv o

information provision: provide information to customers regarding transportation options, schedules, pricing, and availability. answer inquiries and address customer concerns or issues related to reservations.

booking modifications: process changes or modifications to existing reservations, such as cancellations, rescheduling, or upgrades. ensure accurate documentation and communication of changes to customers and transportation providers.

payment processing: collect payment information from customers, process transactions, and issue receipts or confirmations. ensure compliance with payment processing procedures and security standards.

coordination with transportation providers: communicate reservation details to transportation providers, including pick-up/drop-off locations, customer preferences, and special requests. coordinate logistics and logistics to ensure timely and efficient service delivery.

customer assistance: assist customers upon arrival at the airport, directing them to designated pick-up points or transportation providers. provide support and assistance to customers as needed, including luggage handling or directions.

• Experience

  0 - 4 Years

• No. of Openings

  12

• Education

  Higher Secondary

• Role

  Ground Staff Executive

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office