We are looking for dedicated Ground Operations Staff to join our team in Indore. This role is perfect for individuals with a passion for aviation and a strong desire to provide excellent service. You will play a vital part in ensuring smooth ground operations and customer satisfaction.
Key Responsibilities:
- **Check-in Assistance:** Help passengers with check-in procedures, ensure they have the necessary documents, and manage baggage handling to provide a seamless experience.
- **Customer Service:** Address passenger inquiries, resolve issues, and provide information about flight schedules, ensuring a welcoming and efficient atmosphere.
- **Safety Protocols:** Follow safety guidelines and protocols to guarantee that all operations comply with aviation standards and regulations, ensuring the safety of all passengers and staff.
- **Coordination with Teams:** Work closely with different departments like baggage handling, maintenance, and security to ensure all operations run smoothly and efficiently.
Required Skills and Expectations:
Candidates should have completed their 12th grade and possess good communication skills in English and a local language. Attention to detail and a customer-oriented mindset are essential. Basic computer skills are beneficial as they will be needed for check-in systems. We are looking for individuals who can work well in a team, adapt to a fast-paced environment, and are willing to learn. Previous experience in customer support or aviation is a plus but not mandatory. The position requires full-time commitment and will be office-based in Indore.
Experience
0 - 2 Years
No. of Openings
950
Education
12th Pass
Role
Ground Operations Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, Food/Meals, Accommodation, 5 Working Days, Two-way Cab