We are looking for dedicated Ground Operations Staff to join our team in Darbhanga, India. This role is ideal for individuals seeking an entry-level position to start their career in the aviation industry. You will play a vital role in ensuring smooth ground operations and excellent customer service.
Key Responsibilities:
1. **Passenger Assistance**: Help passengers with check-in, boarding, and baggage handling to ensure a positive travel experience. You will provide support to passengers with special needs and answer any questions they may have.
2. **Baggage Handling**: Manage the loading and unloading of luggage and cargo. You will ensure all baggage is handled safely and efficiently, following company procedures.
3. **Safety and Compliance**: Follow safety protocols and guidelines to maintain a safe environment for passengers and staff. You will complete regular checks and adhere to all regulations.
4. **Communication**: Work closely with other teams, including ticketing, security, and ground crew, to ensure smooth operations. Clear communication is key to overcoming any challenges that may arise.
Required Skills and Expectations:
The ideal candidate should have a positive attitude and strong interpersonal skills. You should be able to work well in a team and handle stressful situations calmly. A basic understanding of customer service principles and a willingness to learn are essential. Attention to detail and good organizational skills will help you excel in this role. A completion of secondary education (12th Pass) is required.
Experience
0 - 2 Years
No. of Openings
950
Education
12th Pass
Role
Ground Operations Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, Food/Meals, Accommodation, 5 Working Days, Two-way Cab