Hiring For 12th Pass Freshers - Ground Operations Staff

Ground Operations Staff ensure smooth, safe, and efficient airport & aircraft functions, handling both passenger services (check-in, boarding, assistance for special needs, baggage claims, ticketing) and aircraft support (marshalling, fueling, cleaning, loading catering/cargo, security checks, ground power connection) for on-time turnarounds, working in shifts to cover all operational aspects from arrival to departure.

Key Responsibilities

Passenger Services:

Check-in passengers, issue boarding passes, allocate seats, verify documents.

Assist passengers with disabilities, elderly, or families with young children.

Handle lost, delayed, or damaged baggage complaints.

Provide flight information, confirm reservations, sell tickets.

Manage boarding process, gate announcements, and document checks.

Ramp & Aircraft Handling:

Guide aircraft to/from parking stands (marshalling) using hand signals/lights.

Connect ground power/air conditioning to parked aircraft.

Supervise loading/unloading of baggage, cargo, and mail.

Load catering supplies, water, and duty-free items.

Refuel aircraft.

Perform internal cleaning and external washing of the aircraft.

Conduct security checks before departure.

Coordination & Admin:

Communicate with pilots, flight crews, and air traffic control.

Monitor flight status, manage delays, and re-route passengers.

Complete necessary documentation, including flight plans and load sheets.

HR APARNA -

• Experience

  0 - 1 Years

• No. of Openings

  55

• Education

  12th Pass

• Role

  Ground Operations Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata