Freshers For Ground Operations Staff - Dhanbad

Ground handling staff play a crucial role in ensuring the smooth operation of airport services, handling tasks related to passenger assistance, baggage management, and safety protocols.

Key Responsibilities

Passenger Handling: Ground staff assist passengers with check-in procedures, verify travel documents, issue boarding passes, and provide information about flight schedules and airport facilities. They also help passengers with special needs, ensuring a comfortable travel experience.

Baggage Management: Responsibilities include checking in baggage, weighing and tagging luggage, loading and unloading bags from aircraft, and managing lost and found items. Ground staff ensure that baggage is handled efficiently and safely.

Flight Coordination: Ground staff manage boarding processes, coordinate with flight crews, and monitor passenger flow to ensure timely departures. They also handle gate changes and communicate flight status updates to passengers.

Customer Service: Providing excellent customer service is essential. Ground staff address passenger inquiries, resolve complaints, and assist with any issues that arise during the travel process.

Safety and Security: Ground staff are responsible for adhering to safety protocols and ensuring the security of passengers and their belongings. This includes conducting security checks and assisting with emergency procedures when necessary.

HR APARNA -

• Experience

  0 - 1 Years

• No. of Openings

  55

• Education

  12th Pass

• Role

  Ground Operations Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata