Job Description

As a Ground Operations Staff member, you will play a crucial role in ensuring smooth airport operations. Your responsibilities will include:

- Checking Passenger Tickets: Verify and validate passenger tickets to ensure they are traveling on the correct flights and that their details are accurate.

- Baggage Handling: Manage luggage and cargo, ensuring it is loaded and unloaded safely and delivered accurately to the right destination.

- Safety Procedures: Follow all safety guidelines and protocols at the airport to maintain a secure environment for both passengers and staff.

- Customer Assistance: Provide support to passengers, helping with inquiries, directions, or any issues they may face, ensuring a positive travel experience.

- Communication Coordination: Work closely with other team members, pilots, and air traffic control to maintain effective communication throughout operations.

Required skills and expectations for this role include:

- Attention to Detail: You must be able to pay close attention to ticket information, baggage labels, and safety protocols to avoid errors.

- Strong Interpersonal Skills: Good communication skills are essential, as you will interact with passengers and other team members regularly.

- Team Player: Being able to work collaboratively in a team environment is crucial for ensuring efficient operations.

- Adaptability: The ability to remain calm and adapt to changing situations and high-pressure scenarios is important in a busy airport setting.

- Willingness to Learn: A positive attitude and eagerness to learn are essential, especially for those with little to no experience.
  • Experience

    0 - 1 Years

  • No. of Openings

    60

  • Education

    10th Pass

  • Role

    Ground Operations Staff

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face Interview Location

    kolkata

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