Gold Loan Manager - Delhi NCR

Job responsiblity

Main Task

Serve Gold Loan Prime customers by handling the end-to-end transactions, while ensuring the customer gets the most optimal service.

Source new customers through BTL marketing and customer calling

Areas of Responsibility

Ensuring the customer gets the most optimal service and completing the end-to-end GLP transaction.

1. Carry out GLP transaction while strictly adhering to process and policies.

2. Maintain high level of customer satisfaction.

3. Gold appraisal

Generating leads for GLP

By conducting marketing activities

1. Call inactive and other prospective customers.

2. Responsible for conversion of leads generated

KRA

Adherence of timeliness (fulfilling the appointment within a specified time)

Proper adherence to process and policies to facilitate smooth functioning of GLP (zero spurious)

Quality of service

Number of leads generated through customer visit/calls and conversion %

• Experience

  1 - 7 Years

• No. of Openings

  20

• Education

  Graduate

• Role

  Gold Loan Officer

• Industry Type

  Financial Sector

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Travel Allowance (TA), Incentive