General Manager

Netfolks Consulting Pvt Ltd

key responsibilities:

1. operational leadership:

- direct and oversee all aspects of hotel operations including guest services, housekeeping, maintenance, and food & beverage.

- implement and maintain sops of each department and make sure the tam is always in alignment of the same.

- implement and maintain high standards of cleanliness, safety, and efficiency throughout the hotel.

- monitor and manage operational budgets, expenses, and financial performance.

2. guest experience:

- ensure guests receive the highest level of service and hospitality during their stay.

- address and resolve guest concerns and complaints promptly and professionally.

- implement strategies to enhance guest satisfaction and loyalty.

3. sales and revenue management:

- develop and execute sales and marketing strategies to maximize occupancy and revenue.

- monitor market trends and competitor activities to identify business opportunities.

- negotiate contracts with suppliers, vendors, and contractors to ensure cost-effective purchasing.

4. team management and development:

- recruit, hire, train, and supervise hotel staff, ensuring they adhere to company policies and procedures.

- foster a positive and productive work environment that encourages teamwork and collaboration.

- conduct regular performance evaluations and provide feedback for continuous improvement.

5. quality assurance:

- maintain the hotel��s standards of cleanliness, maintenance, and overall appearance.

- conduct regular inspections and audits to ensure compliance with health, safety, and regulatory standards.

- implement corrective actions as necessary to address deficiencies.

6. community and public relations:

- build and maintain positive relationships with local community stakeholders, businesses, and organizations.

- represent the hotel at industry events, trade shows, and networking opportunities.

- act as a spokesperson for the hotel and promote its reputation and

• Experience

  2 - 7 Years

• No. of Openings

  1

• Education

  B.A, B.Arch, B.B.A, B.C.A, B.Com, B.Ed

• Role

  General Manager

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  229/2, Kishan Nagar, Dehradun