job title: front office receptionist
job overview:
as a front office receptionist, you will be the first point of contact for visitors, clients, and employees. your role is crucial in creating a positive first impression and ensuring the smooth operation of the front office. you will handle various administrative tasks and provide exceptional customer service.
key responsibilities:
welcome and greet:
warmly welcome and greet visitors, clients, and employees as they arrive.
ensure a positive and friendly atmosphere in the reception area.
phone handling:
answer and direct incoming phone calls in a professional and courteous manner.
provide information, take messages, and route calls to the appropriate individuals.
visitor assistance:
register and sign in visitors, issue visitor badges, and notify appropriate personnel of arrivals.
assist with inquiries and provide general information about the organization.
appointment scheduling:
manage and schedule appointments, meetings, and conference rooms.
coordinate appointments and communicate schedules to relevant parties.
mail and package handling:
receive, sort, and distribute incoming mail and packages.
prepare outgoing mail and packages, including arranging courier services.
administrative support:
provide administrative support to various departments as needed.
assist with data entry, filing, and other clerical tasks.
maintaining reception area:
keep the reception area clean, organized, and well-maintained.
ensure reading materials and other resources are available for visitors.
communication coordination:
relay important messages and information to staff members in a timely manner.
facilitate communication between different departments.
security and access control:
monitor and control access to the premises.
enforce security and safety protocols in the reception area.
qualifications and skills:
high school diploma or equivalent.
proven experience as a receptionist or in a customer-facing role is a plus.
Experience
0 - 1 Years
No. of Openings
1
Education
Diploma, Higher Secondary, Any Bachelor Degree
Role
Front Desk Receptionist
Industry Type
Recruitment Consulting / Staffing Services
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office