Front Office Duty Manager Job Vacancies in Chennai

We are Urgently Looking for Front Office Duty Manager. Daily Sales Report, Customer Handling, Interpersonal Skill, Team Handling

Plan and manage dental business operations to ensure excellent patient support services.Oversee daily office activities and provide direction and guidance to staff as needed.Ensure that patient appointments, cancellations and last-minute adjustments are handledproperly.Respond efficiently to patient and doctor needs and inquires.Ensure the delivery of quality dental care to patients.Respond to patient queries and issues and ensure patient satisfaction.Resolve patient issues in accordance with company polies and proceduresOrganize and present payment schedules with patients.Manage specialist referral process.Train, develop and manage staff to meet performance standards.Develop promotional programs to attract more patients.Assist in employee performance evaluation, promotion, termination, and retentionactivities.Follow and enforce office policies and regulations.Review and approve vacations, sick leave and personal leave for dental staff.Identify areas of improvements and concerns and implement appropriate correctiveactions.Oversee staff scheduling as to ensure full coverage.Organize and oversee supply purchases, equipment upgrades and operation expenses.Write business correspondence and reports.Run and analyze management reports.Maintain patient data according to regulations and company policies.Ensure that records are stored securelyTake responsibility for the app

Trains, cross trains, and retrains all front office personnel.Participates in the selection of front office personnel.Schedules the front office staff.Supervises workload during shifts.Evaluates the job performance if each front office employee.Maintains working relationships and communicates with all departments.Maintains master key control.Verifies that accurate room status information is maintained and properly communicated.Resolves guest problems quickly, efficiently, and courteously.Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel.Reviews and completes credit limit report.Works within the allocated budget for the front office.Receives information from the previous shift manger and passes on pertinent details to the oncoming manager.Checks cashiers in and out and verifies banks and deposits at the end of each shift.Enforces all cash-handling, check-cashing, and credit policies.Conducts regularly scheduled meetings of front office personnel.Wears the proper uniform at all times. Requires all front office employees to wear proper uniforms at all times.Upholds the hotels commitment to hospitality.Prepare performance reports related to front office.Maximize room revenue and occupancy by reviewing status daily. Analyse rate variance, monitor credit report and maintain close Observation of daily house count. Monitor selling status of house daily. i.e; flash report, allowance etc.Monitor high balance guest and take appropriate action.Ensure implementation of all hotel policies and house rules.Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes.Prepare revenue and occupancy forecasting.Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.Ensure that employees are, at all times, attentive, friendly,