Front Office Coordinator - Bilaspur

As a Front Office Coordinator, you will play a crucial role in ensuring a seamless guest experience and the efficient operation of the front office team. This position requires a proactive and organized individual ready to handle various responsibilities in a dynamic environment.

Key Responsibilities:

- Guest Reception: Greet and welcome guests warmly, ensuring they feel valued and attended to upon arrival.

- Check-In and Check-Out Procedures: Manage the guest check-in and check-out processes efficiently, ensuring accuracy and prompt service.

- Room Allocation: Coordinate room assignments based on guest preferences and availability, maximizing occupancy and guest satisfaction.

- Communication: Serve as a point of contact between various departments to guarantee that guest requests and inquiries are handled swiftly.

- Administrative Support: Maintain accurate records of reservations, guest information, and financial transactions to ensure smooth operations.

- Issue Resolution: Address and resolve any guest complaints or issues in a professional manner, working towards maintaining high standards of service.

Required Skills and Expectations:

The ideal candidate should have 1 to 3 years of experience in a similar role, preferably in the hospitality sector. A degree in , , or a Bachelor of Hotel Management is essential. Strong communication and interpersonal skills are crucial for interacting with guests and team members. Organizational skills and attention to detail will help in managing tasks efficiently. The candidate should be confident, proactive, and capable of working in a fast-paced environment. Flexibility to work full-time at the office is required, with a focus on creating an enjoyable experience for all guests.

• Experience

  1 - 3 Years

• No. of Openings

  2

• Education

  Graduate (B.A, B.B.A, BHM, Professional Degree, Certificate/Diploma/Others)

• Role

  Front Office Coordinator

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  Male

• Age Limit

  20 - 30 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Annual Bonus, PF, ESI, Food/Meals, Accommodation, Weekly off

• Face Interview Location

  Hotel Grand Gulmohar, Mopka chowk seepat Rd,Bilaspur Chhattisgarh 495006