• perform all check-in and check-out tasks
• manage online and phone reservations
• inform customers about payment methods and verify their credit card data
• register guests collecting necessary information (like contact details and exact dates of their stay)
• welcome guests upon their arrival and assign rooms
• provide information about our hotel, available rooms, rates and amenities
• respond to clients’ complaints in a timely and professional manner
• liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
• confirm group reservations and arrange personalized services for vip customers and event attendees, like wedding guests
• upsell additional facilities and services, when appropriate
• maintain updated records of bookings and payments
Experience
1 - 2 Years
No. of Openings
2
Education
Diploma, Higher Secondary, Secondary School
Role
Front Office Associates
Industry Type
Hotel / Restaurant / Hospitality
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office