Openings For Front Desk Representative || Freshers & Experienced

Key Responsibilities

Welcome customers and visitors as they enter the branch.

Guide customers to the appropriate department or banking officer.

Answer phone calls, emails, and general inquiries.

Assist customers with account-related requests, forms, and documentation.

Schedule appointments with relationship managers or loan officers.

Provide information about banking products and services.

Handle customer complaints and direct them to the relevant team for resolution.

Maintain visitor records and branch reception areas.

Support administrative tasks such as filing, data entry, and record keeping.

Ensure compliance with bank policies, confidentiality standards, and security procedures.

Required Skills

Strong communication and interpersonal abilities.

Customer service orientation.

Basic understanding of banking products and processes.

Computer proficiency, including office software and banking systems.

Organizational and multitasking skills.

Professional appearance and behavior.

Ability to remain calm and courteous under pressure.

Typical Qualifications

A bachelor's degree is often preferred.

Prior experience in customer service, reception, or banking is an advantage.

Knowledge of local languages and English can be beneficial.

Career Growth

A Front Desk Representative can progress to roles such as:

Customer Service Executive

Relationship Officer

Personal Banker

Branch Operations Executive

Assistant Branch Manager (with experience and additional training)

• Experience

  0 - 2 Years

• No. of Openings

  12

• Education

  12th Pass

• Role

  Front Desk Representative

• Industry Type

  Office Equipment / Automation

• Gender

  [ Male / Female ]

• Age Limit

  19 - 30 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, ESI

• Face Interview Location

  Malda West Bengal