Front Desk Receptionist

Hotel Vivek Continental

1. Managing all front office operations - Arrival & Departure

2. Handle guest issues politely

onsible for Reservation & Confirmation

4. Efficiently Managing Multi Tasks during peak hours

cate rooms to all arriving guests as per preferences and maintain up-to date information on room rates, current promotions, offers and packages

6. Maintain all guest folios as per billing instructions.

7. Co-ordinate with housekeeping for clearing of rooms

are, understand and communicate all relevant daily, weekly and monthly reports and statistics.

tain and settle the guest ledger rendering accountability for the days transactions

10. Handle all incoming telephone calls as per standards instructed and maintain a physical count of all room keys in each shift

12. Ensure that all check-ins and check-outs are handled smoothly as per standards.

13. Ensure that proper records are maintained for all telephone calls from the rooms

14. Ensure that all transactions are supported with vouchers.

15. Ensure accurate cash handover.

16. Give proper and complete handover to the next shift.

Experience : 0 - 2 Years

No. of Openings : 2

Education : Higher Secondary, Any Bachelor Degree, Integrated PG

Role : Front Desk Receptionist

Industry Type : Hotel / Restaurant / Hospitality

Gender : [ Male / Female ]

Job Country : India