Job Description

Key Responsibilities

Welcome and assist customers visiting the branch.

Handle customer inquiries and provide basic information about financial products and services.

Manage incoming phone calls, emails, and visitor appointments.

Maintain visitor records and customer registers.

Coordinate with different departments for customer requirements.

Collect and verify basic customer documents.

Support administrative and office management activities.

Handle courier, mail, and document dispatch activities.

Ensure the reception area is organized and professional.

Required Skills

Good communication and interpersonal skills.

Basic computer knowledge (MS Word, Excel, Email).

Customer service orientation.

Professional appearance and behavior.

Ability to handle multiple tasks efficiently.

Qualification

Higher Secondary (12th Pass) or Graduate.

Freshers can apply for many entry-level positions.

Experience in customer service or reception is an added advantage.

Salary (Approximate)

Fresher: ₹12,000 - ₹18,000 per month

Experienced: ₹18,000 - ₹30,000+ per month

Career Growth

A Front Desk Officer can progress to:

Customer Service Executive

Branch Operations Executive

Relationship Executive

Administrative Officer

Branch Operations Manager
  • Experience

    0 - 2 Years

  • No. of Openings

    8

  • Education

    12th Pass

  • Role

    Front Desk Officer

  • Industry Type

    Recruitment Consulting / Staffing Services

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    Jhargram West Bengal

About Axis Group of Services

Recruiter Company of Banking And Finance. It is registered for pre-defined objects or activity Education & Training. It is set up directly by registering under the Ministry of Corporate Affairs, Govt. of India.
focuses on enhancing the dignity and well-being of socially and economically vulnerable people. We empower communities through improved education, skill and livelihood action outcomes.

Our extent, possibility, and knowledge allow us to address problems that no one else can. We have deep functional and industry expertise as well as breadth of geographical reach. We are very passionate about taking on immense challenges that matter to our clients and, often, to the entire India.
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