front desk executive

The Eye Vet

Job description

Designation : Front Office Executive / Coordinator

Job Location : Chembur, Mumbai.

Job Title: Front Office Executive / Clinic Coordinator

Job Summary:

The Clinic Coordinator is instrumental in ensuring the seamless operation of our veterinary clinic. This role encompasses managing the clinic's day-to-day operations, client interaction, schedule coordination, and supporting our veterinary team. The individual in this position will ensure workflow efficiency, provide top-tier customer service, handle financial processes, guarantee compliance, and manage clinic guests.

Key Responsibilities:

1. Clinic Operations Management:

. Manage appointment scheduling and patient flow for optimal efficiency.

. Ensure optimal usage of examination rooms, treatment zones, and surgical areas.

. Oversee and maintain clinic supplies and inventory, encompassing both stationery and medical supplies.

. Implement and enforce clinic policies and protocols.

2. Client Relations and Communication:

. Deliver prompt and superior customer service, addressing all client queries and concerns.

. Manage appointment bookings proficiently.

. Facilitate clear communication between clients, veterinarians, and the support team.

. Document client interactions and treatment plans with precision.

3. Team Coordination and Support:

. Collaborate with the veterinary team to ensure smooth workflows.

. Offer support and guidance to clinic personnel in their daily roles and tasks.

. Promote a positive and productive work atmosphere through clear communication and team collaboration.

. Monitor staff presence and performance, offering feedback and acknowledgments.

4. Financial Management and Administration:

. Handle clinic finances, including tasks like invoicing, billing, and payment collection.

. Keep precise records of all financial transactions and adhere to accounting best practices.

. Monitor and manage clinic expenditure.

Experience : 1 - 4 Years

No. of Openings : 1

Education : Higher Secondary, Diploma, Advanced/Higher Diploma, Professional Degree, Any Bachelor Degree, B.A, B.Pharma, BVSC, Any Master Degree

Role : front desk executive

Industry Type : Hospitals / Medical / Healthcare Equipments

Gender : [ Male / Female ]

Job Country : India