Front Desk Executive

The Eye Vet

job description

designation : front office executive / coordinator

job location : chembur, mumbai.

job title: front office executive / clinic coordinator

job summary:

the clinic coordinator is instrumental in ensuring the seamless operation of our veterinary clinic. this role encompasses managing the clinic's day-to-day operations, client interaction, schedule coordination, and supporting our veterinary team. the individual in this position will ensure workflow efficiency, provide top-tier customer service, handle financial processes, guarantee compliance, and manage clinic guests.

key responsibilities:

1. clinic operations management:

. manage appointment scheduling and patient flow for optimal efficiency.

. ensure optimal usage of examination rooms, treatment zones, and surgical areas.

. oversee and maintain clinic supplies and inventory, encompassing both stationery and medical supplies.

. implement and enforce clinic policies and protocols.

2. client relations and communication:

. deliver prompt and superior customer service, addressing all client queries and concerns.

. manage appointment bookings proficiently.

. facilitate clear communication between clients, veterinarians, and the support team.

. document client interactions and treatment plans with precision.

3. team coordination and support:

. collaborate with the veterinary team to ensure smooth workflows.

. offer support and guidance to clinic personnel in their daily roles and tasks.

. promote a positive and productive work atmosphere through clear communication and team collaboration.

. monitor staff presence and performance, offering feedback and acknowledgments.

4. financial management and administration:

. handle clinic finances, including tasks like invoicing, billing, and payment collection.

. keep precise records of all financial transactions and adhere to accounting best practices.

. monitor and manage clinic expenditure.

• Experience

  1 - 4 Years

• No. of Openings

  1

• Education

  Any Master Degree, B.A, B.Pharma, BVSC, Diploma, Advanced/Higher Diploma, 12th Pass, Any Bachelor Degree, Professional Degree

• Role

  front desk executive

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office