Hiring For 12th Pass Freshers - Flight Attendant

Indo Job Solutions

job summary

a flight attendant is responsible for ensuring the safety, comfort, and overall in-flight experience of passengers. the role includes conducting safety procedures, delivering exceptional customer service, managing cabin operations, and maintaining professional standards in compliance with airline policies and international aviation regulations.

🎯 key responsibilities

1. passenger safety & compliance

perform pre-flight safety checks and ensure all equipment is operational.

conduct safety briefings and demonstrate emergency procedures to passengers.

ensure compliance with safety, security, and regulatory standards (iata/icao).

monitor cabin throughout the flight to maintain a safe and secure environment.

respond promptly and effectively to in-flight emergencies, medical incidents, or unusual situations.

2. customer service & passenger care

welcome passengers on board and assist with seating, boarding, and luggage placement.

provide high-quality service including meals, beverages, and premium hospitality.

address passenger inquiries, requests, and special needs with empathy and professionalism.

manage customer complaints diplomatically and resolve conflicts calmly.

ensure passenger comfort, cleanliness, and satisfaction throughout the journey.

3. cabin & in-flight operations

prepare the cabin before takeoff and ensure readiness for landing and arrival.

coordinate service routines, duty-free sales, and onboard announcements.

manage inventory of catering supplies, amenities, and duty-free products.

handle cash, payment systems, and complete post-flight reports/documentation.

support smooth communication between cockpit crew, cabin crew, and ground staff.

4. professional conduct & team collaboration

maintain high standards of grooming, uniform, and etiquette as per airline policy.

work collaboratively with multicultural team members in a dynamic environment.

attend mandatory training, briefings, and refresher courses regularly.

uphold the airline’s brand image and deliver a positive passenger experience.

✅ required skills & competencies

excellent customer service and hospitality skills

clear communication and interpersonal abilities

high level of safety awareness and emergency handling capability

confident, calm, and professional behavior in stressful situations

strong teamwork, adaptability, and problem-solving skills

cultural sensitivity and high emotional intelligence (eq)

🎓 qualifications & experience

education: high school diploma / 10+2 or equivalent (degree in hospitality/aviation preferred)

experience:

freshers welcome (training provided)

experience in customer service, hospitality, or aviation is an advantage

language skills:

proficiency in english (verbal & written)

additional languages preferred for international airlines

certifications:

first aid & cpr (preferred; may be provided by airline)

safety & emergency procedures (required; provided after selection)

🧑‍⚕️ physical & medical requirements

good physical health and medical fitness as per aviation standards

good eyesight and hearing; ability to meet height/arm-reach requirements

neat appearance with professional grooming standards

🕔 work conditions

flexible schedule, including nights, weekends, holidays, and long-haul flights

frequent domestic and/or international travel

fast-paced, multicultural, and physically demanding work environment

handling challenging passengers, turbulence, time-zone changes, and irregular situations

• Experience

  0 - 6 Years

• No. of Openings

  87

• Education

  12th Pass, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Any Bachelor Degree, Post Graduate Diploma, Any Master Degree

• Role

  Flight Attendant

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Mumbai