This role associates with our Customers, Customer Experience team, Operations Fleet supervisor, Operations Manager, Operations Head to run an end-to-end data driven operations agenda with direct impact on business results.
The role is responsible for maintaining bike quality and serving them to customers. This role requires utmost dedication to serve each and every customer with ownership.
What will you do?
Serving bikes to customers (Pick-up)
Receiving bikes from customers (Drop-off)
Maintaining quality of bikes by taking the vehicle to service centre or local mechanic
Attend vehicle breakdowns, reach out to customers in crisis and help them
Maintain log of all bookings served
Maintain log of all bikes, their odometer readings, documents Attend customer enquiry calls for your location
Clean and maintain the bikes properly. What you need to have
Passion to serve customers
Love riding bikes (Driving License mandatory)
Ability to start a discussion with customers of different languages, cultures and backgrounds
Ability to learn quickly
Ability to coordinate with the team and get work done
Commitment to complete assigned work on a daily basis
Experience : 1 - 2 Years
No. of Openings : 9
Education : Higher Secondary
Role : Fleet Executive
Industry Type : Hotel / Restaurant / Hospitality
Gender : Male
Job Country : India