Visit Customer at the scheduled hours. Minimum of 10 customer visits a day.
h Responsible for speaking to customers who are overdue on payments.
h Understand the reason behind payment being overdue, also to understand if issues with product or services, to help make the payment.
h Respond efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued.
h Engage in active listening with customers, confirming or clarifying information and diffusing angry clients, as needed.
h Effective Negotiation Skills.
h Maintain clear records on customer Visits and Follow ups
h Responsible to Trail updates
h Utilize the given software, databases, scripts, and tools appropriately.
h DRA certified
h Adhere to all company policies and procedures
Experience
0 - 1 Years
No. of Openings
50
Education
Graduate (B.Com, B.Tech/B.E, Certificate/Diploma/Others, Vocational Course)
Role
Field Executive
Industry Type
Banking / Financial Services / Stock Broking
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office