key responsibilities
1. erp system management and optimization
strategy and planning: define and execute the erp strategy, ensuring the system aligns with core business processes across finance, supply chain, manufacturing, hr, and other departments.
implementation & upgrades: lead and manage the full erp lifecycle, including new system implementations, module deployments, and major version upgrades.
customization and configuration: oversee the configuration and customization of erp modules to meet specific business requirements, minimizing modifications where possible to maintain system integrity.
business process improvement: collaborate with departmental leaders to analyze existing business processes, identify gaps, and leverage erp functionality to streamline operations and enhance efficiency.
data integrity & reporting: ensure the accuracy, security, and integrity of data within the erp system. develop and manage reporting tools (., power bi, tableau) and dashboards to provide business insights for strategic decision-making.
2. it infrastructure and operations
system performance: monitor the performance and health of the erp system, as well as the general it network, hardware, and software, proactively addressing issues to minimize downtime.
security and compliance: implement and manage it security protocols, data backup and disaster recovery plans, and ensure all systems comply with relevant internal policies and external regulations.
it support: oversee the provision of technical support and troubleshooting for all it and erp-related issues, managing the help desk and coordinating timely resolution.
asset and inventory management: manage the procurement, deployment, maintenance, and retirement of all it hardware and software assets.
3. project and vendor management
project leadership: manage multiple it and erp projects concurrently, including defining scope, developing project plans, managing budgets, and tracking progress against deadlines.
team leadership: lead, mentor, and provide technical guidance to the erp specialists, it support staff, and other project team members.
vendor relations: manage relationships and contracts with erp software vendors, external consultants, and other it service providers to ensure optimal service and support.
budgeting: prepare, manage, and track the annual it and erp budget, ensuring cost-effective technology investments.
4. training and stakeholder collaboration
cross-functional liaison: act as the primary liaison between the it department and all other business units (., sales, finance, operations) to ensure the erp system meets their evolving needs.
user adoption: develop and deliver comprehensive training programs, user manuals, and documentation to ensure high user adoption and proficiency across the organization.
change management: facilitate change management processes to ensure smooth transitions for end-users during new implementations or system upgrades.
Experience
2 Years
No. of Openings
1
Education
B.E [Information Technology]
Role
ERP Manager
Industry Type
Manufacturing / Production / Quality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Impact HR and KM Solutions Near Canada Corner Signal Ravi Chambers Basements Below Laminate Gallery