Enterprise Account Manager

Asianet Satellite Communications Ltd

job summary:

the ill key account manager is responsible for acquiring, managing, and growing key enterprise

accounts for internet leased line (ill) services. this role involves building strong relationships with

decision-makers, ensuring high customer satisfaction, and driving revenue growth through

consultative sales and account retention strategies.

key responsibilities:

1. sales & business development

�� identify, pitch, and acquire large enterprise clients for ill solutions.

�� develop and execute strategic sales plans to meet revenue targets.

�� work with isps, corporates, smes, and government organizations to promote ill services.

�� conduct presentations and demonstrations to showcase service advantages.

2. account management & retention

�� serve as the primary point of contact for key accounts, ensuring seamless communication.

�� build long-term relationships with cios, it heads, and procurement teams.

�� drive renewals, upgrades, and cross-sell opportunities for enterprise solutions.

�� handle customer escalations and ensure quick resolution in collaboration with technical

teams.

3. customer experience & service assurance

�� ensure high service uptime and sla compliance in coordination with the noc & support

teams.

�� conduct regular service reviews with key accounts and propose improvements.

�� monitor customer usage patterns and recommend optimized bandwidth solutions.

4. market research & competitive analysis

�� stay updated on industry trends, competitor pricing, and new technologies in ill &

enterprise connectivity.

�� provide feedback to product and marketing teams to refine offerings.

5. revenue collection & credit control

�� monitor billing, invoicing, and collections to ensure timely payments.

�� work with finance teams to reduce outstanding dues and improve cash flow.

• Experience

  5 - 11 Years

• No. of Openings

  7

• Education

  Advanced/Higher Diploma, Professional Degree, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.E, Any Bachelor Degree

• Role

  Enterprise Account Manager

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Coimbatore